Marsupi Baby Carrier Olive
The Marsupi Classic 2.0 - a fantastic, accessible carrier for newborns to around 12 months. Lightweight, simple to use, with a unique velcro fastening that’s quick and easy to do.
The Marsupi is a refreshingly simple carrier. We love it - it's simplistic design truly makes comfortable baby carrying super-accessible to everyone.
The Marsupi is a clever little carrier that works a treat. One of the best things about it is how easy-on it is! It’s super-quick to put on and to adjust, for your comfort and baby’s. There are no fiddly buckles to reach for and clip or knots to tie.
We love that it’s so neat and lightweight - perfect for newborn carrying. Your little one will be supported knee to knee, in the anatomical spread squat position, now referred to ‘hip-healthy’. The height adjustable panel works really well as your little one grows too.
You can carry your baby from newborn/3.5kg up to 15kg, on your front or on your hip.
Its secure, stable velcro closure system makes carrying quick and accessible to all. It has a velcro closure at the waist and 2 shoulder straps which cross on the back (to create an 'X' shape) and close at the front.
Marsupi Baby Carrier - The Details
Made from Oeko-Tex Certified 100% organic cotton.
Soft padding in the shoulder straps ensures extra support for you.
The seat section can be narrowed to adjust for younger babies.
Integrated head support.
The back section can be lengthened to adapt to your growing baby's needs.
Padded and adjustable shoulder straps.
Available in sizes Small/Medium, Large, and X-Large.
Made in Europe.
When in doubt about size, always choose the smaller carrier.
Choosing Your Marsupi
Choose your Marsupi according to your build (not your baby's!) - here's a rundown on the sizing:
- Size S / M = waist circumference 65-90cm & height less than 180cm.
- Size L = waist circumference 65-100cm & height taller than 175cm.
- Size XL = waist circumference 80-115cm & height taller than 175cm.
Delivery & Returns
We're shipping within the UK and to the EU as normal. To our customers in England, Scotland, Wales and NI you will receive your order with Royal Mail as usual with no customs, checks or tariffs.
To our customers in the EU, orders are dispatched from within the EU using priority tracked airmail. You can make your purchase in exactly the same way as before and it will be delivered in exactly the same way. It will be dispatched from within the EU and so you will pay no customs fees or charges upon delivery.
Should you wish to return your order to us, you can still do so exactly as you normally would - just pop it in the post as usual.
Coronavirus (COVID-19) Update
It's business as usual here at LTBNHQ. Our suppliers and couriers are still operating as normal and orders are still being processed and dispatched as usual.
Our deliveries and collections are now completely contactless - our staff have no contact with any of the collection or delivery drivers, and vice versa.
Royal Mail have notified us of delivery delays due to the volume of mail they are handling. We are still dispatching orders as normal on an expedited service with Royal Mail 48, but delivery may take a few days longer. We thank you for your patience during this time.
Should you need your order by a particular date, wish to be able to track your order or receive automatic updates on delivery, we strongly recommend you choose from the Tracked 24 or Special Delivery options we have at the checkout. If you don't select from these options, we will have no way to track your order or to give delivery estimates, as this information is not available with Royal Mail 48.
Royal Mail are delivering Special Delivery items up to 9pm on the day of delivery. Whilst Special Delivery is still the fastest and most reliable way to receive parcels from us, Royal Mail are not guaranteeing delivery nor offering any compensation for delivery delays or lost parcels.
We know you'll want your order as quickly as possible, which is why we endeavour to dispatch orders within 24 hours of receipt. In fact, we dispatch most orders the same day they're placed!
For guaranteed next working day delivery, place your order by midday and select the next day shipping option at the checkout. Orders placed after midday will be dispatched the following working day, Monday - Friday.
If for any reason there will be a delay with your order, we will contact you as soon as possible. If you've any questions, please don't hesitate to contact us at email@example.com.
DELIVERY WITHIN THE UK & IRELAND
All items for delivery in the UK are dispatched from within the UK using Royal Mail.
UK Standard Delivery
Order value under £50, delivery charge £3.95.
Order value over £50, delivery is FREE.
We use Royal Mail 48 for standard delivery, and delivery is normally within 2-5 days from order dispatch. We dispatch Monday - Friday; delivery is Monday to Saturday, excluding public holidays and includes all UK postcodes including Scottish Highlands and Islands, Channel Islands, Isle Of Wight, Isle of Man and Northern Ireland.
UK Tracked Delivery
Available on orders over £50, delivery charge £5.95.
We use Royal Mail Tracked 24 for Tracked Delivery, and delivery is normally within 1-2 days from order dispatch. This service is fully trackable and provides SMS updates. We dispatch Monday - Friday; delivery is Monday to Saturday, excluding public holidays and includes all UK postcodes including Scottish Highlands and Islands, Channel Islands, Isle Of Wight, Isle of Man and Northern Ireland.
UK Next-Day Delivery
Next-day delivery with Royal Mail Special Delivery, £6.95 (order by midday).
We dispatch Monday - Friday; delivery is Monday to Saturday, excluding public holidays. Orders placed after midday will be dispatched the following working day.
REPUBLIC OF IRELAND
We dispatch items to Ireland using a priority airmail service, and delivery time is usually only 1 - 2 days - £8.95.
DELIVERY TO EUROPE AND WORLDWIDE
All items for delivery in the EU are dispatched from within the EU using priority tracked airmail. You will pay no customs fees or charges upon delivery.
We dispatch items to the EU using a Europe Priority Airmail Signed-For Service, transit time approx. 3-5 days - £8.95.
INTERNATIONAL / WORLDWIDE
We dispatch items outside the EU using either DHL or an International Priority Airmail Signed-For Service, transit time approx. 5-7 days - £15.95.
International orders comprising multiple items may be subject to additional shipping costs. We will contact you as soon as possible if this is the case.
Please note that due to manufacturer imposed restrictions, we are able to neither dispatch toys outside of the UK and Ireland, nor to mail forwarders or storage units. Should an international order for toys be placed, they will be subject to a restocking fee.
Delivery Terms & Conditions
Free Delivery option only available within the UK, and only when the subtotal of your basket exceeds £40.
Orders are dispatched Monday to Friday, excluding public holidays.
Orders with Standard or 'Free' delivery are shipped with Royal Mail 24. Delivery is normally within 1-3 days but is not guaranteed. Should you require your order by a specific time or date, we do offer a guaranteed next-day service.
Orders comprising multiple, heavy or bulky items are dispatched by UK courier with a normal delivery time of up to 7 working days. This includes orders that include multiple items, or for heavy toy items, such as the Large Stepped Pyramid or the Lion Puzzle.
We recycle a lot of our packaging, so you may find that your order arrives in recycled packaging.
In the highly unlikely event of your order not arriving at its destination in spite of correct delivery information being provided at checkout (within 10 days for UK deliveries and 30 days for overseas deliveries), please contact us in writing at firstname.lastname@example.org. Please note this is the minimum timeframe before we can take action on lost or missing parcels sent by Royal Mail.
CAN I AMEND MY ORDER?
If you would like to amend your order please let us know by replying to your order confirmation email or by Contacting Us with your order details - we may be able to alter your order if it has not already been prepared for dispatch.
I HAVE NOT RECEIVED AN ORDER CONFIRMATION EMAIL AFTER PLACING AN ORDER.
HOW WILL I KNOW IF MY ORDER HAS BEEN DISPATCHED?
As soon as we've dispatched your order, you'll receive an email from us confirming dispatch and the details of your purchase, along with the delivery method and any relevant tracking information.
DO I HAVE TO BE THERE TO SIGN FOR DELIVERY?
Most items require a signature on delivery as we want to make sure your goods are delivered and received correctly. You can, if you prefer, specify a different delivery address when you order so your items go to your work, a neighbour, or another place where you can collect them.
DO YOU SHIP TO BFPO ADDRESSES?
Yes, we do ship to BFPO addresses. Fill in your shipping details at the checkout as normal.
DO YOU DELIVER TO WORK ADDRESSES?
Yes, we can deliver to residential addresses or places of employment. If you would like delivery to your place of work you will need to ensure that someone will be there to take receipt of the goods.
RETURNS AND YOUR RIGHT TO CANCEL
COVID-19 Update - Please note that we are not offering exchanges at this time.
We want you to enjoy your shopping experience with Us and to be overjoyed with your purchase! But of course, we understand that sometimes your purchase may not be right for you and that you may wish to return it. Please contact us in writing at email@example.com for instructions on how Goods can be returned to Us.
Don’t worry, as long as the item is unused and still in perfect condition, with the original product packaging and any tags still attached, we can accept your return.
You can return any items purchased within 14 days of receipt for a full refund.
All you need to do is let Us know within 14 days in writing via email at firstname.lastname@example.org that you intend to return the Goods supplied to Us, and to receive instructions on how to return the Goods.
You shall bear the cost of returning the Goods. We advise you use a tracked, insured service, as you are responsible for the Goods until they are received by Us. Please allow 14 days for us to process your returned Goods. Once we process your returned Goods, we aim to reimburse you within 14 days. Please note that depending upon your chosen method of payment, it may take up to a further 14 days for your bank to credit your account.
DAMAGED OR FAULTY GOODS
In the unlikely event that a product you purchase from us is faulty or damaged, it can of course be returned to us.
In respect of faulty goods, you must notify us in writing by email at email@example.com within 30 days of receipt that the Goods are faulty, and to receive instructions on how to return faulty Goods to us.
If a product you purchase from us is received as damaged, you must notify us by email at firstname.lastname@example.org within 48 hours of receipt that the Goods are damaged, and to receive instructions on how to return damaged Goods to us.
For your convenience we arrange collection of damaged and faulty Goods by courier. Please do not organise the return of damaged or faulty goods yourself as we are unable to refund postage costs.